Terms & Conditions

Welcome

Welcome to Borderless Moto Tours.

We believe meaningful journeys begin long before the road does.

Our experiences are thoughtfully designed to help travellers experience destinations through exceptional roads, authentic local cultures, carefully curated experiences and genuine human connections.

These Terms & Conditions explain the relationship between you and Borderless Moto Tours whenever you visit our website, submit an application, participate in our onboarding process, join one of our journeys, purchase products/services, or interact with us before, during or after your journey.

By using our website, submitting an application, accepting a Journey Confirmation, making payments or participating in one of our experiences, you acknowledge that you have read, understood and agree to these Terms & Conditions.

1. About Borderless Moto Tours

These Terms & Conditions apply to all experiences organised by:

Throughout these Terms & Conditions, the terms "Borderless Moto Tours", "Borderless", "we", "our", and "us" refer to Borderless Moto Tours (OPC) Private Limited. The terms "participant", "traveller", "you", and "your" refer to any individual who applies for or participates in one of our experiences.

2. Our Experiences

These Terms apply to all experiences organised by Borderless Moto Tours, including but not limited to:

• Motorcycle Journeys
• Self-Drive Expeditions
• Curated Experiences
• Travel With No Country Man
• Insight On Wheels (where applicable)
• Future experiences organised under the Borderless Moto Tours brand

Each experience is carefully researched, personally curated and hosted to deliver meaningful international road travel experiences rather than conventional tourism.

3. Our Philosophy

Borderless Moto Tours is built on a simple belief: Borders are man-made. Adventures are borderless.

We design journeys that prioritise:

• meaningful experiences over sightseeing
• human connections over checklists
• carefully researched roads over tourist routes
• quality over quantity
• curiosity over speed

Because of this philosophy, we carefully review every application before confirming participation. Not every experience is suitable for every traveller. Our application process helps ensure that each journey remains enjoyable, safe and rewarding for everyone involved.

4. Definitions

Throughout these Terms, the following definitions apply:

Application: The information submitted by a traveller requesting to join one of our experiences. Submitting an application does not guarantee participation.

Journey Confirmation: The written confirmation issued by Borderless Moto Tours confirming that your application has been approved, your participation has been accepted, and your place has been reserved upon payment of the required deposit.

Onboarding Process: The preparation phase following Journey Confirmation. This includes document verification, payment completion, travel guidance, visa assistance, gear recommendations, vehicle allocation, accommodation information, group communication, and pre-departure preparation.

Journey Investment: The total price payable for participating in a Borderless Moto Tours experience. This may include selected inclusions as described on the relevant Journey Page.

Participant: Any individual whose application has been accepted and who has received a Journey Confirmation.

Journey: Any motorcycle journey, self-drive expedition or curated experience organised by Borderless Moto Tours.

5. Eligibility

To participate in a Borderless journey you must:

• Be at least 21 years of age (or the legal driving age applicable in the destination country)
• Possess a valid passport
• Possess the legally required driving licence and obtain an International Driving Permit where required
• Satisfy all immigration requirements
• Provide truthful and accurate information during your application
• Be physically and mentally capable of safely participating

Participants are responsible for ensuring they satisfy all legal entry requirements before departure.

6. Our Application Process

Borderless Moto Tours follows a relationship-first approach. Our process generally includes:

• Step 1: Application Submission — You submit your online application through our website.
• Step 2: Application Review — Our team reviews your travel expectations, experience, suitability, health considerations, and group compatibility.
• Step 3: Conversation — We arrange a WhatsApp conversation, telephone call, or video meeting to align mutual expectations.
• Step 4: Application Decision — Your application may be Approved, Waitlisted, or Declined. We reserve the right to decline any application without detailed reasons.
• Step 5: Journey Confirmation — If approved, we issue a written confirmation including journey details, payment instructions, and deadlines.
• Step 6: Deposit Payment — Your place is secured once the required confirmation deposit has been received.
• Step 7: Onboarding — We prepare you regarding travel documents, visas, gear, vehicle selection, packing, custom border crossings, etc.

7. Journey Confirmation

A participant's place is considered confirmed only when the application has been approved, Journey Confirmation has been issued, the required deposit has been received, and Borderless Moto Tours has formally accepted the participant. Until these conditions are met, availability and prices may change, and participation is not guaranteed.

8. Journey Investment

Journey investment varies depending on destination, duration, format, accommodation, vehicle selection, local suppliers, and taxes. Journey investment displayed on the website is subject to change until Journey Confirmation is issued. Once issued, your agreed Journey Investment remains fixed unless you request changes or third-party cost/tax structure changes occur.

9. Payments

Payment schedules consist of an initial deposit and remaining balance. Failure to complete payments within the specified timeframe may result in cancellation of Journey Confirmation and release of your place to another applicant.

10. Currency & Taxes

Journey Investment may be quoted in different currencies. Where applicable, prices may exclude GST, TCS, local government taxes, visa fees, bank charges, or foreign exchange fees. These will be clearly communicated before payment.

11. Communication During Onboarding

By accepting your Journey Confirmation, you agree that we may communicate with you via Email, WhatsApp, or Telephone regarding onboarding, travel preparation, safety information, and updates. Service-related communications are essential to delivery and cannot be opted out of while active.

12. Participant Responsibilities

Throughout the journey, participants are expected to:

• Act honestly and respectfully.
• Follow applicable laws and regulations in each destination.
• Respect local customs, traditions and communities.
• Follow reasonable instructions provided by the Borderless Moto Tours hosting team.
• Conduct themselves in a manner that supports the safety and wellbeing of the group.
• Take reasonable care of vehicles, accommodation and equipment.

Borderless Moto Tours reserves the right to remove a participant from a journey where their behaviour creates risks. In such cases, no refund or compensation is payable.

13. Travel Documents

Each participant is solely responsible for obtaining and maintaining passports, visas, licenses, permits, and vaccination certificates. While we provide guidance, we do not guarantee the approval of visa or immigration permits. Denied entry costs are the participant's responsibility.

14. Driving & Riding Responsibilities

Participants operating vehicles remain fully responsible for safe and lawful operation. They agree to ride/drive within skill level, comply with local traffic laws, wear required safety gear, and never operate a vehicle under the influence. The hosting team may suggest route adjustments or rest stops if safety demands it.

15. Vehicle Responsibility

Where vehicles are arranged, participants agree to use them responsibly, follow rental providers' terms, and return them in good condition. Fines, penalties, toll violations, damage caused by negligence, and insurance excesses are the participant's responsibility. Borderless is not the owner of rented vehicles.

16. Accommodation & Local Services

We carefully select accommodation and local partners. However, availability and conditions may require substitutions of similar standards. Such substitutions do not constitute a breach of these Terms.

17. Travel Insurance

18. Health & Medical Information

Participants must inform us of any medical condition, allergy, or physical limitation that affects safety. We process this information in accordance with our Privacy Policy. We reserve the right to decline participation where undisclosed health conditions create unacceptable risks.

19. Safety

Participant safety is our highest operational priority. However, road travel involves unpredictable elements (weather, unpaved roads, wildlife, mechanical issues, remote facilities). Participants agree to follow all safety instructions provided by the hosting team.

20. Adventure Travel Acknowledgement

Adventure travel involves a degree of uncertainty. Changes to schedules, routes, or lodgings are part of the authentic nature of curated overland travel. We will act reasonably to minimize disruption while preserving safety and journey quality.

21. Journey Changes

Our itineraries are flexible. We may modify routes, accommodation, activities, or schedules due to weather, road conditions, participant wellbeing, or safety. These changes do not constitute a breach of terms.

22. Withdrawing from a Confirmed Journey

If you withdraw, you must notify us in writing. Withdrawals incur charges based on timing, unrecoverable supplier commitments (lodging, vehicles, permits, admin). Deposits are generally non-refundable. For complete details, see our Payment & Cancellation Policy.

23. Changes or Cancellation by Borderless Moto Tours

If we cancel or postpone a journey before departure (due to low participant numbers, safety concerns, political unrest, border closures, natural disasters), we will offer a transfer, travel credit, or a refund less any non-recoverable supplier costs. We are not responsible for flight or personal expenses booked separately.

24. Force Majeure

We are not liable for delay, cancellation, or failure to perform obligations resulting from circumstances beyond our control (natural disasters, war, epidemics, government orders, strikes, airline disruptions). We will work in good faith to find fair alternatives.

25. Emergencies

In emergencies, you authorise us to contact emergency contacts, coordinate medical providers, assist transport, and share medical data. Participants are responsible for medical or evacuation costs not covered by insurance.

26. Privacy & Personal Information

We collect and process personal data in accordance with our Privacy Policy to review applications, onboarding, prep, and legal compliance. In case of inconsistencies, the Privacy Policy prevails.

27. Communications

By applying, you consent to receive service-related communications (updates, reminders, preparation, itineraries) via Email, WhatsApp, or Telephone. Marketing communications are separate and can be opted out of at any time.

28. Website Use

By using the website, you agree not to use it unlawfully, interfere with functionality, upload malicious software, or misuse forms. We reserve the right to restrict access if misuse is identified.

29. Website Information

We make reasonable efforts to keep website information current. However, details, routes, prices, and availability remain indicative until Journey Confirmation is issued.

30. Cookies & Website Analytics

We use cookies and third-party tools like Google Analytics to improve functionality and analyze usage. You can manage or disable cookies in your browser settings.

31. Third-Party Services

We work with third-party providers (hosting, payment gateways, vehicle rental, accommodations). We are not responsible for the independent acts of these providers.

32. Photography, Video & Storytelling

We document journeys through photography and video for storytelling and marketing (website, social media, journal). If you prefer not to appear, please notify us in writing before departure.

33. Intellectual Property

All intellectual property (written content, logos, website design, route research, maps, photographs, journal content) remains our exclusive property. Reproduction or commercial exploitation is prohibited without written permission.

34. Respect for Local Communities

Participants agree to behave courteously, protect the environment, minimize waste, and respect local customs. Disruptive or harmful behaviour may result in removal from the journey without refund.

35. Limitation of Liability

To the maximum extent permitted by law, Borderless shall not be liable for indirect or consequential damages arising from journeys, website use, or delays. Our total liability is limited to the amount paid directly to us for the journey, except where liability cannot legally be excluded (death, injury from negligence, fraud).

36. Indemnity

Participants agree to indemnify and hold harmless Borderless Moto Tours, directors, employees, and representatives against claims or losses arising from breaches of terms, negligence, misuse of vehicles, or violations of laws.

37. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India. Courts of Bengaluru, Karnataka, India shall have exclusive jurisdiction over disputes.

38. Dispute Resolution

Both parties agree to first attempt to resolve any dispute through good-faith discussions. If unresolved, mediation may be utilized before legal proceedings are commenced, where appropriate.

39. Changes to These Terms

We may update terms to reflect operations or regulations. The current version is on the website. For confirmed participants, the version active at Journey Confirmation applies unless changes are legally mandated.

40. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

41. Entire Agreement

These Terms, the Privacy Policy, and the Journey Confirmation constitute the entire agreement. No verbal statements or promotional materials override these terms unless confirmed in writing.

42. Contact Us

If you have any questions, we're here to help.

43. Your Acceptance of These Terms

By using the website, submitting an application, making a payment, or joining a journey, you confirm you have read, understood and agree to these Terms. If you do not agree, please refrain from using our services.

44. Our Commitment to You

We commit to providing experiences that are thoughtfully designed, professionally organised, safe, culturally respectful, and personally meaningful. We are committed to transparency, fairness, and responsibility in operation.

45. Your Commitment as a Participant

In return, we ask participants to travel with curiosity, respect fellow travelers and local communities, act safely, and embrace the flexible nature of overland travel. The best journeys are created together.

46. Final Statement

Travel is more than reaching a destination. It is about the roads discovered, perspectives gained, and stories carried home. These Terms are designed to establish clear and safe understandings before the road begins.

We look forward to welcoming you on a future Borderless journey.

Borders Are Man Made. Adventures Are Borderless